FAQ

  • How long does the process take?

    Process time depends on the design, quantity, the number of items requested, among other things. We pride ourselves on quality and therefore, require a 6-8 week minimum lead time for our projects. Of course the earlier you book your design time the better.

  • Is there a minimum?

    We are happy to be as flexible as your event requires. The starting minimum quantity is 25. However, we are happy to produce as few or as many designs and prints you need. Just let us know.

  • How much can I expect to pay?

    We are of the belief that momentous life occassions require far more than CHEAP INVITATIONS! Most KSH Creations couples invest a minimum average $1,500-$2,000+ for 100 4-piece digital sets and $2,500-$5,000+ for 100, 4-piece letterpress sets.

    We have a standard of quality that requires we use papers and materials of a highly distinctive and fine quality, along with specialty letterpress print and high quality digital print. We are with you every step of the way, from concept, to initial drafts all the way through to the print, production, and mailing your invites to guests.

  • do you offer other products?

    We thought you would never ask. When KSH Creations started in 2009, we started as a custom greeting card company. We have come a long way since our handmade greeting card days, but haven’t forgotten our roots. We offer greeting cards, thank you cards and a host of other stationery products and gift accessories.

  • Do you ship internationally?

    We certainly do. Though we are based in beautiful Raleigh, North Carolina, we provide the same amazing customer service to brides and grooms in all 50 states and internationally.

  • What about refunds/exchanges?

    Unfortunately, due to the time, effort and custom nature of most of our products we are unable to offer refunds. Deposits, partial payments, and payments in full are non-refundable. Design changes may be requested before an approved project goes to print production.

  • When's the best time book You?

    The earlier the better. Ideally as soon as you have a confirmed date, venue and guest list count, you should book us for your invitation design.